Local information

Useful things to know locally

149 results
Useful Contacts

Citizens Advice County Durham

Citizens Advice County Durham is one of 280 local Citizens Advice across England and Wales who form a network of national Citizens Advice.

Council

Durham County Council

Report issues such as potholes, fly-tipping and street lighting.

Local Services

Durham Key Options

Apply for social housing.

Food Banks & Food Support Free

Angel Trust Foodbank

Emergency food support providing food parcels and essential household items for people experiencing financial hardship.

Belvedere House, Kingsway, Bishop Auckland, DL14 7JN

Call Website
Checked 9 Sep 2026
Food Banks & Food Support Free

Angel Trust Community Pantry

Community pantry providing affordable food, fresh produce, toiletries, cleaning products and household essentials.

Belvedere House, Kingsway, Bishop Auckland, DL14 7JN

Call Website
Checked 9 Sep 2026
Food Banks & Food Support Free

Little Chefs Big Chefs Community Hub

Local community organisation providing food and community support.

11 Selby Close, Bishop Auckland, DL14 9ED

Call Website
Checked 9 Sep 2026
Food Banks & Food Support Free

The Bread and Butter Thing

Low-cost weekly food service providing fruit, vegetables, chilled food and cupboard staples.

St Andrew's School, St Andrew's Road, Bishop Auckland, DL14 6RY

Website
Checked 9 Sep 2026
Food Banks & Food Support Free

Woodhouse Close Church & Community Centre

Community support including food parcels, crisis support, budgeting assistance, energy support and warm space.

Proudfoot Drive, Bishop Auckland, DL14 6PD

Call Website
Checked 9 Sep 2026
Food Banks & Food Support Free

Bishop Auckland Baptist Church Community Hub

Community hub providing food provision, warm space, befriending and signposting.

Westfield Road, Cockton Hill, Bishop Auckland, DL14 6AE

Call Website
Checked 9 Sep 2026
Food Banks & Food Support Free

St Mary's & St Wilfrid's Parish

Local churches involved in community and food support.

Vart Road / Hexham Street, Bishop Auckland

Website
Checked 9 Sep 2026
Food Banks & Food Support Free

Durham Foodbank

Food bank network supporting people experiencing food insecurity across County Durham.

Checked 9 Sep 2026
Food Banks & Food Support Free

Healthy Start

Government food and vitamin support for eligible pregnant women and families with young children.

Who it's for: Pregnant women and families with young children (eligibility criteria apply)

Checked 9 Sep 2026
Food Banks & Food Support Free

Free School Meals

Information and application support for eligible families.

Who it's for: Eligible families with school-age children

Checked 9 Sep 2026
Money, Benefits & Debt Free

Citizens Advice County Durham — Bishop Auckland

Advice on benefits, debt, housing, employment, consumer issues, family matters and general problems.

Four Clocks Centre, 154A Newgate Street, Bishop Auckland, DL14 7EH

Call Website
Checked 9 Sep 2026
Money, Benefits & Debt Free

Citizens Advice — Woodhouse Close

Local advice and support including debt and welfare advice.

Woodhouse Close Community Centre, Proudfoot Drive, Bishop Auckland, DL14 6PD

Checked 9 Sep 2026
Money, Benefits & Debt Free

Durham County Council — Help With Your Money

Local authority information covering financial support, benefits and help available to County Durham residents.

Checked 9 Sep 2026
Money, Benefits & Debt Free

Household Support Fund

Local support with food, energy and essential household costs where funding is available.

Checked 9 Sep 2026
Money, Benefits & Debt Free

National Debtline

Free confidential debt advice.

Checked 9 Sep 2026
Money, Benefits & Debt Free

StepChange Debt Charity

Free debt advice and support.

Checked 9 Sep 2026
Money, Benefits & Debt Free

Turn2us

Benefits information and grants search.

Checked 9 Sep 2026
Money, Benefits & Debt Free

Entitledto

Benefits calculator and welfare information.

Checked 9 Sep 2026
Money, Benefits & Debt Free

GOV.UK Benefits

Official government information about benefits and financial support.

Checked 9 Sep 2026
Money, Benefits & Debt Free

Bishop Auckland College Welfare Hub

Welfare and financial support for students and learners.

Who it's for: Students and learners

Checked 9 Sep 2026
Housing & Homelessness Free

Durham County Council Housing

Council housing, homelessness, housing advice and housing-related services.

Checked 9 Sep 2026
Housing & Homelessness Free

Durham County Council Homelessness Support

Housing and homelessness assistance for people at risk of losing their home or already homeless.

Checked 9 Sep 2026
Housing & Homelessness Free

Cornerstone Bishop Auckland Hub

Support for people experiencing homelessness including food, hot meals, showers, clothing, housing support, benefits and wellbeing support.

123 Newgate Street, Bishop Auckland

Website
Checked 9 Sep 2026
Housing & Homelessness

Believe Housing

Housing association providing social housing and housing services.

Valley Business Centre, Longfield Road, Bishop Auckland, DL14 6XB

Call Website
Checked 9 Sep 2026
Housing & Homelessness

Stonham Housing Association

Housing and support services.

73 Woodlands Road, Bishop Auckland, DL14 7LY

Call
Checked 9 Sep 2026
Housing & Homelessness Free

Shelter

Housing advice and homelessness information.

Checked 9 Sep 2026
Housing & Homelessness Free

Housing Rights Information

General information about tenants' rights, homelessness and housing problems.

Checked 9 Sep 2026
Families & Children Free

Bishop Auckland Family Hub

Family support, Start for Life, parenting support and children's services.

Who it's for: Families with children

Walker Drive, Bishop Auckland, DL14 6QL

Call Website
Checked 9 Sep 2026
Families & Children

Auckland Youth & Community Centre

Toddler activities, after-school activities, youth clubs, football, music, multisports and community activities.

Who it's for: Children, young people and families

Walker Drive, Woodhouse Close, Bishop Auckland, DL14 6QL

Call Website
Checked 9 Sep 2026
Families & Children Free

Little Chefs Big Chefs

Family and community support.

11 Selby Close, Bishop Auckland, DL14 9ED

Call Website
Checked 9 Sep 2026
Families & Children Free

Durham County Council Children's Services

Children's services, safeguarding, family support and information.

Checked 9 Sep 2026
Families & Children Free

Durham Family Hubs

Local family support and activities across County Durham.

Who it's for: Families with children

Checked 9 Sep 2026
Families & Children Free

Durham SEND Local Offer

Information and support for children and young people with special educational needs and disabilities.

Who it's for: Children and young people with SEND and their families

Checked 9 Sep 2026
Families & Children Free

Childcare Choices

Government childcare support and funding information.

Who it's for: Parents and families with childcare needs

Checked 9 Sep 2026
Families & Children Free

Healthy Start

Food, vitamins and support for eligible pregnant women and families with young children.

Who it's for: Pregnant women and families with young children (eligibility criteria apply)

Checked 9 Sep 2026
Families & Children Free

Family Information Service

Information about childcare, activities, services and support for families in County Durham.

Who it's for: Families in County Durham

Checked 9 Sep 2026
Disability & SEND Free

Durham SEND Local Offer

Local information for children and young people with SEND and their families.

Who it's for: Children and young people with SEND and their families

Checked 9 Sep 2026
Disability & SEND Free

Durham County Carers Support

Support for unpaid carers including groups, advice, training and counselling.

Who it's for: Unpaid carers

Four Clocks Centre, 154A Newgate Street, Bishop Auckland, DL14 7EH

Website
Checked 9 Sep 2026
Disability & SEND Free

Carers UK

National information and support for unpaid carers.

Who it's for: Unpaid carers

Checked 9 Sep 2026
Disability & SEND Free

Disability Rights UK

Information and advice for disabled people.

Who it's for: Disabled people

Checked 9 Sep 2026
Disability & SEND Free

Durham County Council Adult Social Care

Adult social care assessments, support and information.

Checked 9 Sep 2026
Health & NHS

Bishop Auckland Hospital

Hospital services including outpatient, diagnostic and planned care.

Cockton Hill Road, Bishop Auckland, DL14 6AD

Website
Checked 9 Sep 2026
Health & NHS Emergency

Bishop Auckland Urgent Treatment Centre

Urgent treatment for appropriate minor illnesses and injuries. Patients should use NHS 111 where appropriate.

Bishop Auckland Hospital, Cockton Hill Road, Bishop Auckland, DL14 6AD

Website
Checked 9 Sep 2026
Health & NHS Emergency Free

NHS 111

Urgent medical advice and healthcare navigation.

Checked 9 Sep 2026
Health & NHS Free

NHS

Official NHS health information and service finder.

Checked 9 Sep 2026
Health & NHS Free

NHS Find a GP

Find local GP practices.

Checked 9 Sep 2026
Health & NHS Free

NHS Find a Pharmacy

Find local pharmacies.

Checked 9 Sep 2026
Health & NHS Free

NHS Find a Dentist

Find NHS dentists.

Checked 9 Sep 2026
Health & NHS

Auckland Medical Group

Local GP practice.

The Old Firehouse, Watling Road, Bishop Auckland, DL14 6RP

Call
Checked 9 Sep 2026
Health & NHS

Auckland Park Hospital

Local hospital providing healthcare services.

Westfield Road, Bishop Auckland, DL14 6AE

Call
Checked 9 Sep 2026
Health & NHS

County Durham and Darlington NHS Foundation Trust

Local NHS hospital and healthcare services.

Checked 9 Sep 2026
Health & NHS Free

Healthwatch County Durham

Independent local health and social care information, feedback and signposting.

Checked 9 Sep 2026
Mental Health & Wellbeing Free

NHS Talking Therapies

NHS talking therapy services.

Checked 9 Sep 2026
Mental Health & Wellbeing Free

Everyturn Mental Health

Mental health support and wellbeing services in the North East.

Checked 9 Sep 2026
Mental Health & Wellbeing Emergency Free

Samaritans

Confidential emotional support.

Checked 9 Sep 2026
Mental Health & Wellbeing Free

Age UK County Durham — Mental Health & Wellbeing

Wellbeing and mental health support for older people.

Who it's for: Older people

Checked 9 Sep 2026
Mental Health & Wellbeing Free

Mind

Mental health information, advice and support.

Checked 9 Sep 2026
Domestic Abuse & Personal Safety Emergency Free

Durham County Council Domestic Abuse Support

Information and support for people affected by domestic abuse.

Checked 9 Sep 2026
Domestic Abuse & Personal Safety Emergency Free

Harbour

Domestic abuse support service serving the North East.

Checked 9 Sep 2026
Domestic Abuse & Personal Safety Emergency Free

Women's Aid

Domestic abuse information and support.

Checked 9 Sep 2026
Domestic Abuse & Personal Safety Emergency Free

Men's Advice Line

Support and advice for men affected by domestic abuse.

Who it's for: Men affected by domestic abuse

Checked 9 Sep 2026
Older People Free

Age UK County Durham

Advice, benefits, wellbeing, dementia support, digital inclusion, activities and support for older people.

Who it's for: Older people

Checked 9 Sep 2026
Older People Free

Age UK County Durham — Information & Advice

Advice about benefits, money, housing, health, social care and other issues affecting older people.

Who it's for: Older people

Checked 9 Sep 2026
Older People Free

Age UK County Durham — Digital Inclusion

Support for older people who need help using computers, smartphones and online services.

Who it's for: Older people

Checked 9 Sep 2026
Older People

Age UK County Durham — Activities

Social activities, lunch clubs, exercise, crafts and community activities.

Who it's for: Older people

Checked 9 Sep 2026
Carers Free

Durham County Carers Support

Advice, support groups, training and counselling for unpaid carers.

Who it's for: Unpaid carers

Four Clocks Centre, 154A Newgate Street, Bishop Auckland, DL14 7EH

Website
Checked 9 Sep 2026
Carers Free

Carers UK

National information, advice and support for unpaid carers.

Who it's for: Unpaid carers

Checked 9 Sep 2026
Carers Free

NHS Carers Information

NHS information for people caring for another person.

Who it's for: Carers

Checked 9 Sep 2026
Community Centres

Four Clocks Centre

Community centre providing local activities, advice and support.

154A Newgate Street, Bishop Auckland, DL14 7EH

Call Website
Checked 9 Sep 2026
Community Centres

Woodhouse Close Church & Community Centre

Community centre providing support, activities, warm space and local services.

Proudfoot Drive, Bishop Auckland, DL14 6PD

Call Website
Checked 9 Sep 2026
Community Centres

Auckland Youth & Community Centre

Youth, family, sports and community activities.

Walker Drive, Bishop Auckland, DL14 6QL

Call Website
Checked 9 Sep 2026
Community Centres

Bishop Auckland Baptist Church Community Hub

Community hub with food, warm space, befriending and support.

Westfield Road, Cockton Hill, Bishop Auckland, DL14 6AE

Call Website
Checked 9 Sep 2026
Community Centres

Eldon Community Centre

Local community centre.

Main Road, Bishop Auckland, DL14 8XB

Call
Checked 9 Sep 2026
Community Centres

West Auckland Memorial Community Centre

Local community centre.

Darlington Road, West Auckland, DL14 9HT

Call
Checked 9 Sep 2026
Community Centres

The Well Community Café

Community café and local gathering space.

46 East Green, West Auckland, DL14 9HJ

Call
Checked 9 Sep 2026
Libraries & Learning Free

Bishop Auckland Library

Books, computers, internet access, local information and community activities.

42 Market Place, Bishop Auckland, DL14 7PB

Call Website
Checked 9 Sep 2026
Libraries & Learning Free

Durham Libraries

Library services across County Durham.

Checked 9 Sep 2026
Libraries & Learning

Bishop Auckland College

Further education, adult learning, apprenticeships and training.

Checked 9 Sep 2026
Libraries & Learning

Durham County Council Adult Learning

Adult education, courses and learning opportunities.

Checked 9 Sep 2026
Libraries & Learning Free

National Careers Service

Careers advice, training and education information.

Checked 9 Sep 2026
Jobs & Employment Free

Jobcentre Plus

Benefits and employment support.

Checked 9 Sep 2026
Jobs & Employment Free

National Careers Service

Careers advice, training and employment information.

Checked 9 Sep 2026
Jobs & Employment

Reed in Partnership

Employment and back-to-work support.

4 Market Place, Bishop Auckland, DL14 7NJ

Call
Checked 9 Sep 2026
Jobs & Employment

Triage

Employment support.

4 Market Place, Bishop Auckland, DL14 7NJ

Checked 9 Sep 2026
Jobs & Employment

Bishop Auckland College Apprenticeships

Apprenticeships, training and employment pathways.

Checked 9 Sep 2026
Transport

Bishop Auckland Bus Station

Local bus station serving Bishop Auckland and surrounding areas.

Bishop Auckland town centre, Bishop Auckland

Checked 9 Sep 2026
Transport

Arriva North East

Local bus services.

Checked 9 Sep 2026
Transport

Northern

Local rail services and journey information.

Checked 9 Sep 2026
Transport

Bishop Auckland Railway Station

Local railway station providing services towards Darlington and other destinations.

Bishop Auckland

Checked 9 Sep 2026
Transport

Weardale Railway

Heritage railway and local visitor attraction.

Checked 9 Sep 2026
Transport Free

Durham County Council Concessionary Bus Pass

Information about concessionary travel and bus passes.

Who it's for: Eligible older and disabled people

Checked 9 Sep 2026
Transport

Durham County Council Transport

Local transport, roads, parking and travel information.

Checked 9 Sep 2026
Recycling & Waste Free

Durham County Council Bin Collection

Check bin collection dates and local waste information.

Checked 9 Sep 2026
Recycling & Waste Free

Durham County Council Recycling

Recycling information and guidance.

Checked 9 Sep 2026
Recycling & Waste

Bishop Auckland Household Waste Recycling Centre

Household waste and recycling facility.

Romanway, Romanway Industrial Estate, Bishop Auckland, DL14 9AW

Call
Checked 9 Sep 2026
Volunteering Free

County Durham Volunteering

Local volunteering opportunities across County Durham, including Bishop Auckland.

Checked 9 Sep 2026
Volunteering Free

The Auckland Project Volunteering

Volunteering opportunities across local heritage, culture and community projects.

Checked 9 Sep 2026
Volunteering Free

Auckland Youth & Community Centre Volunteering

Volunteer and community opportunities.

Checked 9 Sep 2026
Volunteering Free

Angel Trust Volunteering

Opportunities to support local community and charitable activities.

Checked 9 Sep 2026
Local Government

Durham County Council

Main local authority for Bishop Auckland and County Durham.

Checked 9 Sep 2026
Local Government

Bishop Auckland Town Council

Local town council information, community information and local services.

Checked 9 Sep 2026
Local Government

Durham County Council Council Tax

Council tax accounts, payments, discounts and support.

Checked 9 Sep 2026
Local Government

Durham County Council Housing

Housing and homelessness services.

Checked 9 Sep 2026
Local Government

Durham County Council Planning

Planning applications and planning information.

Checked 9 Sep 2026
Local Government

Durham County Council Parking

Parking information, permits and local parking services.

Checked 9 Sep 2026
Local Government

Durham County Council Blue Badge

Blue Badge applications and information.

Who it's for: Eligible disabled people

Checked 9 Sep 2026
Local Government

Durham County Council Schools

School admissions and education information.

Checked 9 Sep 2026
Local Government

Durham County Council Adult Social Care

Adult social care assessments, support and information.

Checked 9 Sep 2026
Local Government

Durham County Council Children's Services

Children's services and family support.

Checked 9 Sep 2026
Emergency & Safety Emergency

Durham Constabulary

Local police service. Call 999 in an emergency or 101 for non-urgent matters.

Checked 9 Sep 2026
Emergency & Safety Emergency

County Durham and Darlington Fire and Rescue Service

Fire and rescue service.

Checked 9 Sep 2026
Emergency & Safety Emergency Free

NHS 111

Urgent healthcare advice.

Checked 9 Sep 2026
Emergency & Safety Emergency

Emergency Services (999)

For immediate life-threatening emergencies or immediate danger. Call 999.

Checked 9 Sep 2026
Attractions & Culture

The Auckland Project

Local heritage, culture and visitor attractions including Auckland Palace, Auckland Gardens, Spanish Gallery, Mining Art Gallery, Faith Museum, Auckland Tower and Deer Park.

Auckland Tower, Bishop Auckland town centre, Bishop Auckland

Website
Checked 9 Sep 2026
Attractions & Culture

Auckland Palace

Historic palace and visitor attraction.

Bishop Auckland

Website
Checked 9 Sep 2026
Attractions & Culture

Auckland Gardens

Historic gardens and visitor attraction.

Bishop Auckland

Website
Checked 9 Sep 2026
Attractions & Culture

Spanish Gallery

Art gallery and cultural attraction.

Bishop Auckland

Website
Checked 9 Sep 2026
Attractions & Culture

Mining Art Gallery

Gallery celebrating mining art and local industrial heritage.

Bishop Auckland

Website
Checked 9 Sep 2026
Attractions & Culture

Faith Museum

Museum exploring faith and religious history in Britain.

Bishop Auckland

Website
Checked 9 Sep 2026
Attractions & Culture

Auckland Tower

Local visitor attraction and viewing experience.

Bishop Auckland

Website
Checked 9 Sep 2026
Attractions & Culture

Kynren

Large-scale outdoor historical spectacular celebrating the history of England.

Checked 9 Sep 2026
Attractions & Culture

Weardale Railway

Heritage railway and visitor attraction.

Checked 9 Sep 2026
Sport & Leisure

Bishop Auckland Football Club

Local football club.

Bishop Auckland

Website
Checked 9 Sep 2026
Sport & Leisure

Bishop Auckland Cricket Club

Local cricket club.

Bishop Auckland

Checked 9 Sep 2026
Sport & Leisure

Bishop Auckland Rugby Club

Local rugby club.

Bishop Auckland

Checked 9 Sep 2026
Sport & Leisure

Bishop Auckland Golf Club

Local golf club.

Bishop Auckland

Checked 9 Sep 2026
Sport & Leisure

Bishop Auckland Leisure Centre

Swimming, fitness, sports and leisure facilities.

Bishop Auckland

Website
Checked 9 Sep 2026
Sport & Leisure

Auckland Park

Local outdoor recreation and green space.

Bishop Auckland

Checked 9 Sep 2026
Charities & Community Support Free

The Angel Trust

Local charity providing food, financial, housing, wellbeing and community support.

Belvedere House, Kingsway, Bishop Auckland, DL14 7JN

Call Website
Checked 9 Sep 2026
Charities & Community Support Free

Little Chefs Big Chefs

Local community organisation supporting residents and families.

11 Selby Close, Bishop Auckland, DL14 9ED

Call Website
Checked 9 Sep 2026
Charities & Community Support

The Auckland Project

Local charitable organisation focused on heritage, culture, regeneration and community.

Checked 9 Sep 2026
Charities & Community Support Free

County Durham Volunteering

Gateway to volunteering opportunities across County Durham.

Checked 9 Sep 2026
Charities & Community Support Free

Age UK County Durham

Support and services for older people.

Who it's for: Older people

Checked 9 Sep 2026
Local History

The Auckland Project

Local history, heritage, galleries and historic buildings.

Checked 9 Sep 2026
Local History

Bishop Auckland Town Council

Local town information and heritage resources.

Checked 9 Sep 2026
Local History

Mining Art Gallery

Local mining heritage and artwork.

Checked 9 Sep 2026
Local History

Binchester Roman Fort

Roman archaeological site near Bishop Auckland.

Checked 9 Sep 2026
Useful Services Free

GOV.UK

Official UK government services and information.

Checked 9 Sep 2026
Useful Services Free

NHS

Official NHS information and service finder.

Checked 9 Sep 2026
Useful Services Free

Citizens Advice

Free advice about benefits, debt, housing, employment, consumer rights and more.

Checked 9 Sep 2026
Useful Services Free

Turn2us

Benefits calculator and grants search.

Checked 9 Sep 2026
Useful Services Free

National Debtline

Free debt advice.

Checked 9 Sep 2026
Useful Services Free

Shelter

Housing and homelessness advice.

Checked 9 Sep 2026
Useful Services Free

National Careers Service

Careers, education and employment advice.

Checked 9 Sep 2026
Useful Services Free

Energy Saving Trust

Energy efficiency and household energy advice.

Checked 9 Sep 2026
Useful Services Free

Ofgem

Energy market information and consumer guidance.

Checked 9 Sep 2026
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